Not getting enough surveys
Make sure that:
- Your profile is completed and up to date
- That survey invites aren't going to spam
- That you have downloaded the Opinion App and you have enabled alerts
- Log in to your account via the website and Opinion App to check survey opportunities
I have been screened out
Screenouts mean you do not meet the profiling criteria for a particular survey. If you are screened out, you may be asked to take another survey opportunity. If you are screened out, you do not earn any rewards as a survey complete has not been registered.
Why does my account show a negative?
Negatives occur when survey responses have been submitted that are deemed in appropriate or fail certain quality checks. We cannot share with you which questions caused a quality failure but the following criteria may be used to identify "bad" or "untruthful" responses which can result in negative rewards/deductions:
Survey Speeding
If a survey is completed much faster than is deemed acceptable within a range of time.Inconsistent or Inaccurate AnswersContradictory, inconsistent and illogical answers identified within a survey.
Red Herring questions
Sometimes test questions are planted to check the panel member is paying attention to the survey and answering questions accurately.
Open Ended Questions
If a response to an open ended question is deemed inappropriate, not sensible, not fitting for the question or offensive, the survey response may be removed. In which case, the incentive may be removed.