New Joiners Tips

Read these tips if you are about to join or you are new to opini.

FAQs

Common queries about your membership of Opini Surveys.

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Surveys and Rewards

Questions about registering, getting surveys and rewards.

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Managing My Account

Questions about managing your Opini account.

If you are having problems logging in, please try the following before contacting support.Username or password is showing as invalid or unrecognisedMake sure that:

There isn't a typo in your username or password.
You've entered your full email address. For example, "username@gmail.com" instead of "username@gmail."
Caps lock is turned off.
Type your email and password rather than copying and pasting them
Your keyboard is in the right language.
Refresh your browser and try signing in again.

‍Make sure your cookies are turned onIf your cookies aren't enabled, turn them on and try logging into your Opini account again.If you're still getting an error message, here are some possible solutions. Try each one, then try signing in:

Open a new browser window
Clear your browser's cache and cookies

‍How to clear cache and cookiesCookies, which are files created by websites you’ve visited, and your browser’s cache, which helps pages load faster, make it easier for you to browse the web. Clearing your browser’s cache and cookies means that website settings (like usernames and passwords) will be deleted and some sites might appear to be a little slower because all of the images have to be loaded again.On Google ChromeOn your computer, open Chrome.

On your browser toolbar, click More More Tools Clear Browsing Data .
In the "Clear browsing data" box, click the checkboxes for Cookies and other site data and Cached images and files .
Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.
Click Clear browsing data.

‍If you use other browsersReview instructions on clearing cache and cookies on those browsersWindows Internet Explorer‍Mozilla Firefox‍Apple Safari‍OperaIf web pages aren’t displaying correctly, you can try using your browser’s incognito or “private browsing” mode to see if the problem is caused by something other than cache or cookies.Change browser privacy settingsIf you’re having problems getting into your account, try changing your privacy settings.If you have your browser's privacy settings set to "High," add www.opinisurveys.com to your browser's list of allowed sites.Learn how to check or change your browser’s privacy settings:Chrome‍Firefox‍Internet Explorer‍Summary of settings to check if having problems logging in‍

Ensure that cookies are enabled
Ensure that ISP settings are not blocking access to our website
Ensure that your browser does not block access to our website
Ensure that your anti-virus settings accept our website
Ensure that your firewall settings accept our website
Ensure that you add the panel web site as a Trusted Site on your internet browser
Passwords are case sensitive and check that your Caps Lock is switched off

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